Frequently Asked Questions |
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How do I use this website?
From the left navigation bar, move your mouse over Login and then select Classroom Courses when it appears. Next, select Create Login button. Enter all profile data, and then select Register at the bottom of the profile screen. Your registration is now complete! Please note that critical information required includes an accurate e-mail address, selection of your company name, your phone number, your Country of Citizenship and your Passport number. You can also download instructions by clicking the button below.
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What do I do if I don't see my company listed?
All students attending training must be associated with a company. Please download our Company Information Form by clicking the button below. When you complete the form and return it to Honeywell Aerospace Training Solutions either by email to training.solutions@honeywell.com or faxed to (602) 365-2832, we will create your company profile. You will be notified by email when this has been completed so that you may continue with your registration.
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How can I make reservations for someone else in my company?
You must contact us at training.solutions@honeywell.com to become a batch user, which will allow you to make reservations for other people in your company. You will need to create a student profile for each student.
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How can I make a student substitution?
As a batch user, select the reservation you wish to change. NOTE: Make sure that both students have a profile built into the system or you will not see their name in the list for replacements. Select the Change button to the left of the student's name, just to the right of their email address. Select the replacement student from the list and click Replace. The confirmation number for the reservation will not change.
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How far in advance can I cancel a reservation?
Cancellations must be made 10 days prior to the start of the course to avoid cancellation penalties.
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What methods of payment can my company use?
Honeywell Aerospace Training Solutions accepts credit cards, wire transfers and purchase orders for training. All students must make payment arrangements for training 30 days prior to the start of class.
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What is the start and end time of class?
Classes are conducted from 8:00 am to 3:30 pm respective to their locations globally. Please note that Phoenix, Arizona does not observe Daylight Savings Time. Courses are not taught over the weekend.
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Can Honeywell Aerospace Training Solutions make my travel arrangements?
Honeywell cannot make travel arrangements for students at this time. Please select the Travel Information link from the left navigation bar for a list of useful phone numbers.
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What if I don't see the date range I am looking for on the website?
Courses are typically listed six months at a time, allowing us to remain dynamic in our course offerings. Please visit our website frequently for new course offerings.
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Are Honeywell courses EASA certified?
Honeywell training courses are not approved by the European Aviation Safety Agency (EASA). Honeywell acknowledges that some customers require EASA-approved training to achieve a B1 or B2 rating. To assist customers with B1 or B2 ratings, Honeywell utilizes the EASA-approved "one-off approvals" process. Contact your local aviation authority for the exact procedure. We offer a service to assist you with local aviation license rating approvals. For a nominal fee, copies of training materials will be mailed to the respective aviation authority.
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Who do I contact if there are questions about training entitlements?
Entitlements in our system will be automatically applied to your training at the payment portion of your reservation.
If you feel the entitlements for your company are not correct, please contact us by phone at 602-365-2833 or by email
at training.solutions@honeywell.com.
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How do I make a reservation?
1. Once the student profiles have been entered, select Courses from the left navigation bar.
2. Input the course name and hit the Search button. After locating the course you want, select [Make Reservation] from below the course listing.
3. A list of your employees will appear. Click the Attendee box next to each student you want to attend, then click Select at the bottom of the list.
4. Input the date range and location of the course, then click Search for Availability.
5. Under the Action column, click the Select button for the course you want. At the new window, click Reserve.
6. Input your payment information and your reservation is complete!
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